Last Updated: 21 August 2025

1. Who We Are

Welcome to Ginger Snap Catering. We are committed to protecting and respecting your privacy. This policy explains how we collect, use, and protect any personal information you provide to us when you use our website, https://www.ginger-snap.co.uk/.

Our website address is: https://www.ginger-snap.co.uk/

2. What Personal Data We Collect and Why We Collect It

We may collect and process the following data about you:

• Information You Give Us: This is information about you that you give us by filling in forms on our site, such as the contact form on our /contact/ page, or by corresponding with us by phone, e-mail or otherwise. The information you give us may include your name, email address, phone number, the details of your event, and any other information you choose to provide.

• Information We Collect Automatically: When you visit our website, we may automatically collect technical information, including your IP address, browser type and version, time zone setting, and operating system. We also collect information about your visit, including the pages you viewed and how you navigated the site. This data is collected to help us improve our website and services.

3. How We Use Your Information

We use the information we collect in the following ways:

• To Provide Our Services: To respond to your enquiries, provide quotes, and fulfil our contractual obligations for catering services.

• To Communicate With You: To contact you regarding your enquiry or booking.

• To Improve Our Website: To ensure that content from our site is presented in the most effective manner for you and for your computer.

4. How We Share Your Data

We do not sell or rent your personal data to third parties. We may share your information with trusted third-party service providers who assist us in operating our website and conducting our business, so long as those parties agree to keep this information confidential.

For example, when you submit our contact form, your data is processed by our secure email provider (Google Workspace) in order to be delivered to us.

5. How We Store and Protect Your Data

We are committed to ensuring that your information is secure. We have put in place suitable physical, electronic, and managerial procedures to safeguard and secure the information we collect online. Data submitted via our website is encrypted for your security.

We will retain your personal data only for as long as is necessary for the purposes set out in this privacy policy.

6. Your Data Protection Rights

Under UK data protection law, you have rights including:

• Your right of access – You have the right to ask us for copies of your personal information.

• Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate.

• Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.

• Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances.

• Your right to object to processing – You have the right to object to the processing of your personal information in certain circumstances.

• Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

7. Cookies

Our website may use cookies to enhance your experience. A cookie is a small file which asks permission to be placed on your computer’s hard drive. It helps us analyse web traffic and lets us know when you visit a particular page. We use traffic log cookies to identify which pages are being used, which helps us improve our website. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer.

8. Links to Other Websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites.

9. Changes to Our Privacy Policy

We may update this policy from time to time by posting a new version on this page. We recommend you check this page occasionally to ensure you are happy with any changes.

10. How to Contact Us

If you have any questions about this privacy policy or wish to exercise any of your data protection rights, please contact us at:

Email: [email protected] Website: https://www.ginger-snap.co.uk/contact/